PRIVACY POLICY

At VIERO, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

We comply with the General Data Protection Regulation (GDPR) (EU Regulation 2016/679) and other applicable data protection laws.

Data Security and SSL Protection

All pages on our website are protected by SSL (Secure Socket Layer) encryption. You can verify this by checking the padlock icon in your browser’s address bar. This ensures that information transmitted between your browser and our website remains secure and protected.

Collection and Use of Data

We only collect information that is necessary to provide our services, process orders, improve your shopping experience, and communicate with you.

The information we may collect includes:

• Name

• Billing and shipping address

• Email address

• Phone number (if provided)

• Purchase history

• Device and browsing information collected through cookies

We use this information to:

• Process and deliver your orders

• Provide customer support

• Improve our website and product offerings

• Comply with legal and regulatory obligations

• Send marketing communications, only when you have given your explicit consent

Sharing of Information

We do not sell, rent, or trade your personal information to third parties.

Your information may be shared with trusted service providers, including payment processors, shipping carriers, and technical service providers, solely for the purpose of operating our business and fulfilling your orders.

All partners are required to protect your data in accordance with applicable privacy laws.

We may also use anonymized and aggregated information for internal analytics and business improvement purposes.

Email Communications and Consent

We only send promotional emails when you have provided explicit consent.

You may unsubscribe from marketing communications at any time by clicking the "Unsubscribe" link included in our emails. Please allow up to 7 business days for changes to take effect.

VIERO does not send unsolicited emails or spam. We will never ask for passwords, payment credentials, or sensitive account information via email.

Use of Cookies

Our website uses cookies and similar technologies to improve functionality, analyze website performance, and enhance your shopping experience.

You may manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.

Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you

• Correct inaccurate or incomplete information

• Request deletion of your personal data

• Restrict or object to certain processing activities

• Withdraw consent at any time

• Request data portability

• Lodge a complaint with your local data protection authority

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

Contact Information

If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us at:

Email: support@viero.cc